FAQ
Shipping
We currently ship everywhere in Canada.
Shipping costs and delivery times are calculated at checkout.
What are the delivery times?
Orders are generally processed within 1 to 3 business days.
Delivery times may vary depending on the region.
Are the products safe?
Yes. Our products are carefully selected to meet postpartum hygiene and comfort needs.
Please always follow the provided usage instructions.
Can I return or exchange my order?
For hygiene and safety reasons, all sales are final.
However, if you receive a damaged or incorrect item, please contact our customer service team.
Who are Luna Mama kits for?
Our kits are designed for:
- Postpartum recovery
- Breastfeeding support
- Hospital bag preparation
- Baby shower or partner gifts
How can I contact you?
You can reach us at any time via the Contact Us page or by email.
Our team is here to help.
Luna Mama